tkbazi Privacy Policy
Your personal information is completely safe with us — here is a full description of how tkbazi collects, stores, and protects your data.
Last Updated: January 1, 2026. This privacy policy applies to all users in Bangladesh. By continuing to use the platform, you are considered to have agreed to this policy.
Table of Contents
- 1 Introduction and Overview
- 2 Types of Information Collected
- 3 How Information Is Collected
- 4 Purpose of Using Information
- 5 Sharing and Disclosure of Information
- 6 Data Storage and Security
- 7 Cookies and Tracking Technologies
- 8 Your Rights
- 9 Third-Party Services
- 10 Protection of Minors
- 11 Policy Changes
- 12 Contact Us
1 Introduction and Overview
tkbazi is an online betting and gaming platform operated for users in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy ("Policy") explains how tkbazi collects, uses, stores, and protects your information when you use our website tkbazi.cam and related services ("Platform").
By using this platform, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform.
This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. We use SSL encryption and modern security technologies to keep your information secure.
2 Types of Information Collected
tkbazi collects various types of information. This information is necessary to provide proper service and improve your experience. The information we collect is as follows:
a. Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Nationality and country
- Valid identity document details (as part of the KYC process)
b. Contact Information
- Email address
- Mobile number
- Postal address (where applicable)
c. Financial Information
- bKash, Nagad, Rocket, or Upay account number (for processing transactions)
- Deposit and withdrawal history
- Wallet balance information
d. Gaming Activity Information
- Betting history and transaction records
- Time spent on the platform and activity
- Bonus and promotion related information
e. Technical Information
- IP address and device information
- Browser type and version
- Operating system information
- Login time, date, and session logs
3 How Information Is Collected
tkbazi collects your information through various methods. Each method is transparent and operates on the basis of your consent:
Registration Process
Information you provide directly when creating an account is collected. This includes name, email, mobile number, and date of birth.
Automatic Data Collection
When you use the tkbazi platform, our servers automatically collect technical information. This information is primarily used to ensure security and improve service quality.
KYC Verification
For regulatory compliance and fraud prevention, we may request copies of government-issued identity documents or other verifiable documents in certain circumstances. This process is conducted entirely through secure SSL encryption.
Transaction Records
Records of every transaction carried out through bKash, Nagad, Rocket, or Upay are automatically stored. This is necessary for financial accountability and dispute resolution.
4 Purpose of Using Information
Information collected from you is used only for the following legitimate purposes. tkbazi never uses your information for unauthorized purposes:
a. Account Management
Your information is used to create, verify, and manage your account and to provide you with proper service.
b. Processing Financial Transactions
Your financial information is used to process deposits and withdrawals, distribute bonuses, and ensure the security of financial transactions.
c. Customer Service
Our 24/7 live chat support team uses the necessary information to help resolve your issues.
d. Security and Fraud Prevention
Your information is analyzed to ensure account security, identify suspicious activity, and take action against fraud.
e. Responsible Gaming
Your gaming activity is monitored to help implement responsible gaming policies and prevent problematic behavior.
f. Service Improvement
User experience is analyzed to continuously improve the quality of tkbazi's services.
We never sell your information to third parties or use it for unauthorized marketing.
5 Sharing and Disclosure of Information
tkbazi places the highest importance on the privacy of your personal information. Information may be shared only in the following limited circumstances and only as required by legal obligation or for operational purposes:
With Payment Processors
Payment service providers such as bKash, Nagad, Rocket, and Upay receive limited information necessary to process transactions. This information is transmitted only for the specific transaction.
With Technology and Service Partners
Technology providers engaged to operate our platform may be given access to limited information necessary to deliver their services. They operate under strict confidentiality agreements.
For Legal Requirements
Information may be disclosed to comply with court orders, regulatory authority requests, or applicable legal requirements. In such cases we will make every effort to notify you in advance where possible.
In Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred. In such cases the new entity will be bound to maintain the same privacy standards.
We state clearly that tkbazi never sells your personal information to any third party for marketing or advertising purposes.
6 Data Storage and Security
tkbazi uses industry-standard technologies and practices to ensure the highest level of security for your information.
Retention Period
Your information is retained for as long as your account is active and for as long as necessary to meet legal and regulatory requirements thereafter. Financial transaction records are generally retained for five to seven years.
Security Measures
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
- Firewall Protection: Advanced firewalls prevent unauthorized access.
- Two-Factor Authentication: An additional verification layer for sensitive operations.
- Regular Security Audits: Our system security is regularly tested by experts.
- Staff Training: Staff receive regular training on data handling.
If a data breach occurs that may affect your information, we will notify you as quickly as possible in accordance with our legal obligations.
7 Cookies and Tracking Technologies
The tkbazi platform uses cookies and similar technologies to improve your browsing experience.
Types of Cookies
Essential Cookies: These cookies are necessary for the basic operation of the platform. This includes maintaining login sessions and security verification.
Functional Cookies: These cookies are used to remember your preferences, such as language or display settings.
Analytics Cookies: Used to collect anonymous statistics to understand how the platform is used.
Cookie Controls
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some features of the platform from working properly.
8 Your Rights
As a tkbazi user, you have the following rights over your own information. You can contact us at any time to exercise these rights:
Right of Access
You have the right to know what information we hold about you. Upon request, we will provide you with a complete data report.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected. We will make the correction as quickly as possible.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, it may not be possible to delete information related to legal obligations or ongoing transactions.
Right to Object to Processing
You may object at any time to the use of your information for marketing communications. In that case we will immediately stop marketing communications.
Right to Data Portability
You may request your information in a structured, commonly used format.
To exercise these rights, email [email protected] or contact us through our 24/7 live chat.
9 Third-Party Services
The tkbazi platform uses services from various third-party game providers and technology partners. These providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others — are governed by their own privacy policies.
We establish strict data processing agreements with these providers, ensuring that your information is used only for the specified purposes.
For payment processing, bKash, Nagad, Rocket, and Upay along with associated banking institutions — such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — may have limited access to the necessary financial information.
10 Protection of Minors
The tkbazi platform strictly operates for users aged 21 and above. We never knowingly collect information from any person under the age of 21.
Age verification is mandatory during the registration process. If we learn that a person created an account while under the age of 21, we will immediately close that account and delete the associated information.
If a parent or guardian suspects that their child has registered on our platform, they can contact us at [email protected].
11 Policy Changes
tkbazi may update this privacy policy from time to time. In the event of changes, we will take the following steps:
- The "Last Updated" date at the top of this page will be changed.
- Registered users will be notified by email in the case of significant changes.
- A notification will be displayed on the platform.
Continued use of the platform after changes will be considered as your consent to the updated policy. We recommend that you review this policy regularly.
12 Contact
If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch with us. We are always here for you.
Speak directly with our privacy team via live chat in Bengali, available 24/7.
For privacy-related requests: [email protected]
We generally respond to all privacy-related requests within a reasonable time. For urgent matters, contact us via live chat, available 24/7.